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Insight Connecting your tools 5 min read

n8n vs Zapier and Make: which one can your team maintain?

By Renzo Demartini, Chartered Accountant ·

Drafted with AI, reviewed and spot-checked by me.

n8n bills each run once: 100 executions. Zapier bills each successful action: 400 tasks. Make also bills the webhook read: 500 credits. The same 100 jobs bill as 100, 400 or 500 units.
Where to startA$990

Workflow Audit

Where an existing feature is enough, and where Zapier, Make or n8n earns its place.

  • n8n
  • Zapier
  • Employment Hero
  • SharePoint
See the workflow automation audit
Fixed price · AUD · No GST

Someone has told you to “just use Zapier”, or n8n, or Make, and every price page counts something different. This n8n vs Zapier comparison follows one sample job into Xero and shows the units, the hosting and who fixes a failed run.

The short answer: count the same 100 jobs in each tool’s own unit, then choose the one your named maintainer can fix. In this sample, n8n counts 100 executions, Zapier 400 tasks and Make 500 credits.123

Workflow · approved job → draft invoiceDemonstration

Job 2101 is approved for invoicing. A sample job in the job register. The office has approved it, so one draft invoice can be prepared.

Then the same job arrives again. A repeat event sends Job 2101 a second time, as can happen after a retry or an edit. The register already holds draft INV-5101.

Job register · Job 2101Approved

Switchboard upgrade (sample)

Customer C-101 (sample)

  • Labour12 h$1,200.00
  • MaterialsParts$640.00
Job total
$1,840.00

Approved by the office.

Invoice register · INV-5101Draft

Job 2101 (sample)

Created from the first arrival

  • Labour12 h$1,200.00
  • MaterialsParts$640.00
Draft total
$1,840.00

Job 2101 is recorded against INV-5101.

Rules compare the repeat with the register. The same checks every run: is the job already in the register, does customer C-101 exist, does the total agree?

Checked by a rule Second arrival

Checked by a rule Invoice register

Job reference

Second arrival: 2101

Invoice register: 2101

Customer

Second arrival: C-101

Invoice register: C-101

Total

Second arrival: $1,840.00

Invoice register: $1,840.00

Draft invoice

Second arrival: None expected

Invoice register: INV-5101

  • Job 2101 already has draft INV-5101
  • Customer C-101 found
  • Total matches the approved job

A person chooses what happens next. A repeat never writes a second invoice. You choose: return the existing draft, or hold the repeat for the office.

Messages · Job 2101

Repeat job Existing draft returnedHeld, with a reason

Return INV-5101, or hold the repeat?

A second invoice would bill the job twice.

The existing draft is returned.Held for the office, with the reason recorded. No second invoice is created. Job 2101 stays linked to INV-5101. Approval and payment remain with a person.The repeat waits in the exception tray. A person checks why the event arrived twice.

Invoice register · Job 2101Draft

Job 2101 (sample)

  • Draft invoiceINV-5101 returned$1,840.00
  • Second invoiceNot created$0.00

One job, one draft.

Exception tray · Job 2101Held

Job 2101 (sample)

  • ReasonRepeat event
  • Next ownerOffice manager

No invoice is written until a person decides.

End of the day Each approved job is checked against the invoice register, matched to its customer and written as one draft invoice. A repeat event returns the existing draft. The workflow never approves, sends or pays.

These are demonstrations. They use sample data and simulated Claude steps. Nothing connects to your accounts, sends a message or changes a record.

How each tool bills and fails

n8n, Zapier and Make compared on billing unit, data location and failure handling
Decision n8n Zapier Make
Bills by Workflow executions Successful actions Credits
Data stored Frankfurt, or where you host AWS, United States AWS, EU and North America
A failed run Error workflow Replay the failed step Incomplete executions, off by default

These are the vendors’ own statements.143 Hosting location does not map your whole data route, because Xero, your register and any AI service sit elsewhere. Self-hosted n8n also adds updates, backups and failure alerts to your own list of jobs. For a trade business, compare the work after approval, including failures and repeat events.

What the vendor pages say

n8n. “An execution is a single run of your entire workflow. It doesn’t matter how many steps are in the workflow or how much data it processes.” For hosted plans, “data is stored within the EU, on servers located in Frankfurt, Germany”.1 Without a licence key, n8n “runs as the free Community edition”.5 Its Xero node covers “creating, updating, and getting contacts and invoices”.6

Zapier. “A task is any successful action that runs in Zapier.” “All trigger steps” do not count.2 “Zapier stores data on Amazon Web Services (AWS) in the United States.”4

Make. Make says “most actions consume 1 credit”, and reading data from an app or webhook counts as one.3 Its Xero modules include Search Contacts and Create an Invoice.7

Xero examples. Zapier lists Xero workflows such as “Create Xero invoices from new Jotform entries”.8

Count 100 jobs three ways

100 jobs use 4% of an n8n Starter plan and about half of the others

% of allowance used · orange: about half

n8n counts runs. Zapier counts successful actions. Make counts the webhook read and each module.

Source: n8n, Zapier and Make pricing pages, read 31 October 2026. The usage counts are a sample model.

Sample data, not a client’s. The sample is 100 approved jobs a month. Each run checks a register for a repeat, finds the customer, prepares a draft invoice and records its ID. That is 4 actions. n8n counts one execution a run. Zapier counts 4 successful actions, and Make counts the webhook read plus 4 modules, so 5 credits.

The model assumes one item a run, with no retries, no repeat arrivals and no polling. Keep totals and references in rules, because AI is unnecessary for this handover.

What each price page shows

n8n Starter

Priced in euros, billed annually, with 2.5K workflow executions a month.

Zapier Professional

Listed from $19.99 a month in US dollars, for 750 tasks, billed annually.

Make Free

No charge for 1,000 credits a month. Its paid prices are left out: the page shows no currency code.

Read on 31 October 2026, in each vendor’s own currency, with no conversion.19103 No GST note sits beside these amounts, so treat them as subscription prices, not an Australian invoice.

Software is only one cost line, so add your Xero subscription, the maintainer’s hours and any hosting. Hours saved: not measured. Dollars saved: not measured.

Decide who fixes failures

n8n

An error workflow decides what happens when a run fails, such as an alert to a named person.

Zapier

Its help for a timeout error says you can replay the failed step. Autoreplay needs to be enabled.

Make

Incomplete executions are disabled by default. You enable storing them in the scenario settings.

Self-hosted n8n

Updates, backups and restore tests need an owner. That is your infrastructure person, not n8n.

Each tool documents its own recovery route.111213 Test the failure path before the normal path. Keep the job reference through every step. Check whether an invoice already exists before repeating a write. Name one person for every alert, and name another to cover their leave.

Run the acceptance tests

  1. Repeat job. Job 2101 sent twice creates one draft and returns the existing one.
  2. Missing customer. The job goes to the office with no invoice written.
  3. Connection down. An alert reaches a named person. Nothing is lost silently.
  4. Recovery without the builder. The person named recovers a failed sample alone.

For MYOB, name your exact product and the operation you need first. Do not copy this Xero example unchanged. Connector coverage and permissions need their own check.

Where a person stays in charge

Rules check

Repeat jobs, missing customers and totals, the same way on every run.

AI, if you add it

Not needed for this handover. If you add a description draft, meter it separately.

You decide

A named person approves the invoice and recovers any failed run.

I build workflows in n8n and connect them to Xero and other systems through their APIs. Rules do the checks, and a person approves the invoice. See the n8n workflow build for how that runs at a fixed price.

If you are not sure which tool fits, start with a Workflow Audit for A$990 (AUD, no GST charged). It is a 60-minute call, a read-only review of your systems and a written report, with a fixed quote for each of the top 3 things worth automating.14 Start with a free fit check by email at the foot of this page.

Questions

Is n8n cheaper than Zapier?

It depends on your run count, action count and upkeep. Their billing units differ, so a subscription figure alone cannot settle it.12

Is self-hosting n8n free to run?

The Community edition needs no licence key. Hosting and maintenance still need an owner and a budget.5

Is Make a useful n8n alternative?

Consider it if your maintainer prefers its visual model. Count credits and enable incomplete executions before you rely on it.313

Sources

Not sure which to fix first?

Get a free fit check by email and I will say whether it is worth automating. No call needed. The next step is a A$990 workflow audit: the top 3 things worth automating, with a fixed quote for each.

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If you would rather have it built

Each topic has a fixed-price build behind it. The audit tells you which one is worth doing for your business.

Need more than one workflow? For strategy, board work and larger custom builds, I work through renzodemartini.com.

More insights

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